Superpanel - Build vs Buy Webinar

Build or Buy: A Candid Conversation on AI Intake for Law Firms

Most law firms evaluating AI intake spend a year implementing the wrong thing. The technology is promising. The path is not clear.

Watch this recording of an invite-only conversation with three operators who have run this evaluation from different angles.

• Todd Richheimer, CEO of Lawfty. Ran the full build-versus-buy evaluation inside his own firm. Todd walks through what informed his call, what they tested, and what disqualified the losers.
• Eamon Graziano, former law firm COO, now fractional COO. Has watched this decision get made across PI, mass tort, and employment law firms. He speaks on the patterns that separate firms that get it right from firms that stall in pilot.
• Julien Emery, CEO of Superpanel. Covers the technical layers most evaluations miss, and offers perspective on where vendors over-promise.

This recording is for managing partners, COOs, heads of intake, and operations leaders at firms signing 50+ cases per month who are actively implementing or evaluating AI intake.

2x

Signed cases per month after rollout, from 500 to nearly 1,000

80%

Of manual intake tasks handled by AI within months of launch

~4%

Average escalation rate across 300,000+ customer journeys

24/7

The accuracy bar AI must clear to match a human intake team

"If a vendor tells you their solution is simple, out of the box, and it's going to work instantaneously, that should cross them off your list."

Todd, CEO of Lawfty